Outsourcing Customer Service Archives

Phoenix Virtual Solutions Joins HIMSS 2022 in Orlando, Florida

HIMSS, HIMSS 2022, Outsourcing Customer Service, Outsourcing Healthcare Philippines, Outsourcing Virtual Staff, Phoenix Virtual Solutions / Phoenix Virtual Staff / April 26, 2022 May 8, 2022

From March 14 to 18, 2022, Phoenix Virtual Solutions was privileged to attend the 2022 Healthcare Information Management Systems Society (HIMSS) Conference and Exhibitions in Orlando, Florida, to showcase our Filipino virtual healthcare staff and telehealth staffing support services to the world. We joined hands with other members of the Philippine Delegation during the weeklong …

Phoenix Virtual Solutions Joins HIMSS 2022 in Orlando, Florida

The Global Boom of Call Center Services on Market Trends

Outsourcing Customer Service, Outsourcing Customer Support, Outsourcing Healthcare Philippines, Virtual Assistant, Virtual Assistant Outsourcing / Phoenix Virtual Staff / December 28, 2021 December 13, 2022

Discover the latest trends of call center software services in the global market. Remarkable changes have happened despite the challenges of the COVID-19 pandemic. Get updated with employee concerns during remote work. Maximizing the Growth Rates Predictions in the global software market for Call Center Companies foresee an inevitable growth of up to $11.67 billion between 2020 …

The Global Boom of Call Center Services on Market Trends

The Wide Range of Tasks a Virtual Healthcare Staff Can Offer

Healthcare Virtual Staff, Outsourcing Customer Service, Outsourcing Customer Support, Outsourcing Healthcare Philippines, Virtual Assistant Outsourcing, Virtual Medical Assistants / Phoenix Virtual Staff / November 5, 2021 November 5, 2021

By 2027, the number of freelancers in the United States is expected to reach over 86.5 million. This is according to statistics compiled by 99 Firms. Accordingly, companies can save up to 78% of costs by hiring remote virtual assistants; as such, more than 80% of companies in the US are considering more flexible workforce …

The Wide Range of Tasks a Virtual Healthcare Staff Can Offer

Three Reasons To Research Back Office Outsourcing Agencies

Back Office Support, Outsourcing Customer Service, Outsourcing Customer Support, Outsourcing Healthcare Philippines / Phoenix Virtual Staff / October 6, 2021 October 8, 2021

If you work as a healthcare provider (ex. doctors, dentists, etc.) you should know the importance of those agencies that provide back-office support staff for your busy schedule. Below are three reasons to research back office outsourcing agencies and a few tips on employing these pointers. 1. Standard Screening Good outsourcing …

Three Reasons To Research Back Office Outsourcing Agencies

Top Three Reasons To Hire A Filipino Virtual Assistant

Customer Service, Healthcare Customer Service, Outsourcing Customer Service, Virtual Assistant / Phoenix Virtual Staff / September 24, 2021 October 6, 2021

A virtual assistant can be a great asset to any business, whether taking direct calls, managing schedules, or handling back office tasks. Here are the top three reasons why hiring a Filipino virtual assistant may be the right decision for you and your company: 1. You save on overhead costs. Virtual assistants don’t commute to …

Top Three Reasons To Hire A Filipino Virtual Assistant

The Rise of Telehealth Consultation During the Pandemic

Customer Service, Outsourcing Customer Service, Virtual Assistant Outsourcing / Phoenix Virtual Staff / August 31, 2021 December 29, 2022

Now that more individuals are worried about their safety and prefer to stay at home, even doctor appointments need virtual solutions to cater to the new normal demands. Doctors cannot, however, be a one-man show since they must also be available for emergency consultations in person. This is where the help of having a customer …

The Rise of Telehealth Consultation During the Pandemic