choosing to hire virtual assistants vs. in-house employees main

Choosing To Hire Virtual Assistants vs. In-house Employees

Don’t be Stuck, Adapt The New Normal

The only constant in this life and in business is change and the best thing we can do will always be to evolve and adapt. No matter how difficult it is, we should find an opportunity in every challenge that life gives us.

Unfortunately, a lot of us lost our jobs because of the lockdown which is why outsourcing offshore staff has gotten more popular today. Most of the time what we found effective and efficient a year ago may no longer be practical for us in this present time particularly during this New Normal brought about by the pandemic. For a business to grow, we have to learn to adapt to whatever are the latest trends. May it be in technology or in practice such as offshore staffing virtual assistants or anything that can be useful for your business process.

None of us really expected to experience a pandemic in this lifetime, yet here we are in the middle of one of the greatest challenges humanity has ever faced. One of the biggest examples of the broad range of possibilities in flexibility, that we actually can go on with life and doing things virtually.

choosing to hire virtual assistants vs. in-house employees second

Your Business Can Still Get Moving At The Tip Of Our Fingers While At Home

Hiring Virtual Assistants can help you ease your daily processes by getting customer support outsourcing services. This way you can focus only on the core of earning profits while we on the other hand continue to strengthen your relationship with your clients. Though this doesn’t apply to all though as we salute and pay tribute to all our field workers who continue to work hard to serve our fellow citizens. However, for businesses having difficulty moving forward because of the new normal protocol and the underlying additional expenses of reopening the office, rest easy because Phoenix Virtual Staff is here to assist you.

Phoenix has seen how outsourcing virtual assistants have grown in demand over the years and we want to share to our future clients how much of a breakthrough we can bring in a business virtually.

Forget The Cost Of Renting or Building An Office

Allow Phoenix Virtual Solutions to present to you our healthcare virtual assistants who have already gone through tremendous training and have passed our strict training and onboarding process. In this way, we make sure you don’t waste your time searching for the right virtual assistant throughout the web, because we will make sure to provide you with a dedicated virtual assistant who can work wonders for your business and your personal time. Maintaining and expanding a business will always be a continuous learning process, so don’t be stuck, adapt.
No matter how challenging and daunting these times are, for our family and loved ones we need to adapt in this new world setup. Life is not perfect and we can’t be the best on our first tries. There can be hundreds of obstacles along this path and always remember perfection is an ideal that we can always aspire for despite humanity’s innate flaws. But the thing is, life goes on no matter what and so should we.

Join Our Newsletter

Subscribe and receive the latest updates directly from Phoenix Virtual Solutions

back office support - Phoenix Virtual Solutions

60% of successful businesses in the U.S. make use of outsourcing.

Outsourcing healthcare VAs will allow you to shave off hours from your work week and still have well-scaled business operations.

Phoenix Virtual Solutions is your ticket to achieving just that.

Phoenix Virtual Solutions- Outsourcing

What you get if you outsource your workload.

Outsourcing healthcare VAs will allow you to shave off hours from your work week and still have well-scaled business operations.

Phoenix Virtual Solutions- Patient Management

Patient Management

Our healthcare virtual assistants will handle all patient and insurance incoming and outgoing calls in a timely and professional manner allowing you to achieve high patient satisfaction rating.

Records Management

Your HVA can help you secure sensitive patient information. You just have to access and update patient records when needed.

Phoenix Virtual Solutions- Records Management
Phoenix Virtual Solutions- Billing and Collection

Billing and Collection

With the help of HVAs, you can increase the efficiency of your billing processes. You can ensure timely transactions.

Insurance Processes

Take off the burden of having to process your patients’ insurance. Your HVA can complete the necessary work you need to get done.

Phoenix Virtual Solutions- Insurance Processes

See why our clients love to work with us.

If you want to achieve cost-effective healthcare process flows, you’ve come to the right place. We can provide you with virtual assistants who can optimize your workflows.

We can make you save time, effort, and money.

Reasons why you need Healthcare VAs

  • bars icon
    Cost-Effectiveness Outsourcing’s visible benefits include lower cost and better quality of work. Getting started with us will be one of the best decisions you can do for your organization.
  • diagram icon
    Efficiency Growth Get ahold of increase in productivity and efficiency in all of the processes. Partner with Phoenix Virtual Solutions and experience the benefit of having more resources that can fuel the increase in patient traffic.
  • settings
    Access to Skilled Resources Stop investing in recruiting and training. As you may know, it can get a little costly. The HVAs in Phoenix Virtual Solutions have years of experience in handling healthcare processes.
  • accounting & bookkeeping icon
    Provide Higher Value With more operational cost efficiencies, you can focus on what you do best, the business of medicine. The extra resources will allow you to value added patient care.

Hop into the world of outsourcing with Phoenix Virtual Solutions.

Are you ready to achieve greater heights?

Have more time to focus on your core competencies. Find out how we can make it possible for you.

healthcare virtual assistant | phoenix virtual solutions
heartbeat icon white

Healthcare Virtual Assistant

Outsourcing companies who acknowledge urgency and follow strict deadlines of deliverables is what medical practitioners need for a more efficient and effective practice.

Healthcare Virtual Assistant

Why Outsource Virtual Assistant Services

Focus on what generates revenue in your business and hire a Healthcare Virtual Assistant to keep track of your daily records while also being able to communicate with your clients. Virtual Assistants can be assigned with a broad range of tasks such as data entry, medical billing and collections, back-office & support, customer service, and accounting & bookkeeping that can help your business grow and find more potential clients.

In this new normal having a virtual medical office receptionist will help you cut more on time spent communicating with face to face inquiries. Let our virtual assistants assist you in streamlining daily processes and make the most of your time.

Healthcare Virtual Assistants - Phoenix Virtual Solutions

At Phoenix Virtual Solutions, we are the best partner of healthcare providers in building an excellent team of healthcare virtual assistants who are college-educated, experienced, and committed to excellent service.  We drive your labor cost down significantly.  We also have a flexible business model that allows scalability on demand.

Transform your practice and streamline your healthcare processes by making Phoenix Virtual Solutions part of your workflow.

Patient Care Coordonation
Play Video
  • patient-management icon Patient Management
  • medical-records icon Medical Records
  • billing-collection-tab-icon Billing & Collection
  • insurance-followups-icon Insurance Process

No need to spend time recording your patient’s medical history and other data. Let your healthcare virtual assistant do it for you so you can focus on treating your patients instead.

Aside from collecting medical records, your HVA can help you secure and manage sensitive patient information. All you need to do is access and update patient records when needed.

Increase the efficiency of your billing processes with the help of your healthcare virtual assistants. That way, you can reduce billing denials and ensure timely reimbursements

Take off the burden of having to process your patients’ insurance. Let your HVA pre-authorize eligible transactions and complete the necessary paperwork for you.


The Phoenix Virtual Solutions team has 75 years of combined experience in the healthcare industry.  We bring to the table our first-hand knowledge of healthcare processes and best practices.

See how our company has helped other healthcare providers and facilities.

What Our Clients Say About Our Healthcare Outsourcing Services:

5 star review | Phoenix virtual solutions

Send Us A Message

Join Our Team