Phoenix Virtual Solutions provides the best virtual staffing for medical professionals and healthcare facilities. It’s not enough to have people filling a role; we work closely with clients to ensure that their offshore staff has the right knowledge and skills for the job, and the drive to deliver excellent results.
Phoenix’s leadership is made up of former US healthcare executives with over 75 combined years of experience in healthcare management and offshore staffing. As veterans in running back-office departments (insurance verification, credentialing, patient phone support, utilization management, data entry, project management, healthcare billing, and collections, etc.), Phoenix has the necessary expertise to identify the right fit for the job. All Phoenix healthcare virtual assistants (HVAs) are carefully screened before hiring and receive intensive training on the Health Insurance Portability and Accountability Act (HIPAA), to ensure the safe and reliable handling of client information. Clients are in full control of their information, technology, tools, and software. Phoenix’s staff delivers cost-efficient back-office support that allows clients to focus on growing their business of medicine.
Phoenix provides a dedicated Client Success Manager (CSM) for each client.
The CSM is tasked with maintaining the highest client satisfaction.
A leading diagnostic company on the West Coast, landing several major contracts to help address the Covid-19 virus testing, needed medical billing and collection specialists.
They partnered with Phoenix Virtual Solutions in ramping up their revenue cycle team to address the sudden growth surge. The team exceeded expectations by delivering a DSO of under 60 days which made the client very impressed.
A multi-specialty medical group, unable to keep up with the number of calls coming in, needed people with front office skills to answer and manage incoming patients. After hiring several support team members from Phoenix, the client experienced an increase in patient foot traffic, minimized no-shows, and best of all, showed an overall increase in patient satisfaction.
A regional healthcare management company was experiencing too many insurance denials on its low-dollar accounts. They needed skilled but cost-efficient personnel to handle follow-up
and denial management. The client initially hired two collectors from Phoenix, but with their outstanding performance and a notable increase in collections, they hired several more offshore staff after only two months.
All three healthcare organizations found their solutions with Phoenix Virtual Solutions OPC, the premier healthcare offshore staffing partner.
On average, Phoenix’s clients enjoy 60% savings on labor costs. Accredited by both the United States and British Chambers of Commerce, Phoenix serves clients in several continents.
Experience a more cost-efficient way of doing the business of medicine. Build your global team of experts with Phoenix Virtual Solutions.