What is Phoenix Virtual Solutions?
Phoenix Virtual Solutions is a Company offering remote certified Virtual Medical Assistants to healthcare providers, facilities, and management companies. Our management team has 75 years of combined experience in the US healthcare industry, bringing to the table our first-hand knowledge of healthcare processes and best practices.
What services do Phoenix offer?
- Front Desk Specialist
- Patient Services Specialist
- Healthcare Customer Service
- Prior Authorization Specialist
- Denial Management and Insurance Collection Specialist
- Medical Billing and Claims Specialist
- Certified Medical Coder
- Medical Scribe and Transcriptionist
- Payment Posting Specialist
- Medical Records Specialist
- Virtual Medical Assistant Services
- Healthcare Accountant
- Remote Patient Care Monitoring / Coordinator
- Quality Chart Reviewer Specialist
What services do Phoenix offer?
A Virtual Medical Assistant (VMA) is a trained professional who works remotely to support healthcare providers with administrative and some clinical-related tasks.
Is Phoenix Virtual Solutions HIPAA compliant?
Yes. Phoenix Virtual Solutions provides HIPAA-certified virtual staffing, and our Virtual Medical Assistants are trained in HIPAA regulations and data privacy practices to ensure secure handling of patient information.
How to start your business with Phoenix?
Send an email to sales@phoenixvirtualstaff.com or complete the “Get A Quote” form from our company website and we will get in touch with you at your most convenient time.
Are your Virtual Medical Assistants trained in HIPAA compliance?
Yes. All Phoenix Virtual Solutions staff undergo comprehensive HIPAA training and data privacy best practices to ensure the highest standards of confidentiality and security in handling patient information.
How are the tasks of the VAs tracked?
Phoenix uses a licensed tool to track the attendance and activity of your Virtual Medical Assistants.
How quickly can I start working with my VA?
Approximately 2 weeks from recruitment to Client endorsement.
Why should I hire a Virtual Medical Assistant from Phoenix Virtual Solutions?
- HIPAA-compliant virtual staffing
- U.S. healthcare industry expertise (75+ years combined)
- BPO-trained staff based in the Philippines, known for excellent communication and medical literacy
- Cost-effective solutions without compromising quality
- A focus on both front-office and back-office healthcare support
- You don’t have a physical office and you need Virtual Medical Assistant services
- Your priority is to improve your financial gain and focus on core competencies
- You need flexible working hours to cater to clients outside typical business hours
- Lessen risks when expanding or downsizing your business
What time zones do your Virtual Medical Assistants work in?
8AM–5PM Pacific Standard Time, Monday to Friday.
How to reach us?
US Numbers Mainline: +1 714 676 8488 Admin: +1 714 698 4199 Fax: +1 714 676 8620
Philippines Number +63 917 108 0874
Applicant Email: staffing@phoenixvirtualstaff.com Client Inquiries Email: sales@phoenixvirtualstaff.com
What makes Phoenix Virtual Solutions different from other VA providers?
- We specialize exclusively in healthcare virtual staffing
- Our leadership has first-hand U.S. healthcare management experience
- We offer tailored solutions for each provider, not a one-size-fits-all model
- We focus on building long-term partnerships, not just placements