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Fil-Am reveals plan to expand service to the UK
at Medical Leaders’ convention in the US

Mindful of the growing global demand for healthcare professionals, Filipina American CEO Mel Rebong of Phoenix Virtual Solutions, an offshore staffing company for healthcare organizations, looks forward to expanding service to the United Kingdom.

Rebong exemplifies that Filipinos are among the best corporate leaders and business owners in the world as she takes the spotlight as a speaker in the biggest gathering of Medical Practice Leaders in the United States. 

She proudly promotes the leading Philippine Offshore Healthcare Staffing Solutions and Services Company, Phoenix Virtual Solutions, at the Medical Practice Excellence Leaders Conference organized by the Medical Group Management Association (MGMA) at the Boston Convention and Exhibition Center on October 9-12,  2022. 

MGMA is the authority in the US when it comes to the latest comprehensive information  on medical group practices and medical practice management. MGMA organized this  biggest gathering of executives and operational leaders from US health systems and  medical practices. 

Phoenix Virtual Solutions took center stage in an engaging spotlight session through its dynamic CEO, Mel Rebong, and Melinda Leekin, Phoenix’s Senior Marketing Director. 

Mel and Melinda discuss “Operations Efficiency: How Medical Practices Stay Lean on  Labor Costs.” Mel shared over a decade of experience working for high-value clients in the US healthcare industry as she promotes the best of both worlds for US Healthcare Companies and Business Process Outsourcing employment opportunities in the  Philippines. 

Phoenix Virtual Solutions helps US Healthcare Companies reduce their labor cost by as much as 60% by optimizing their operations and streamlining their practice with Phoenix  Virtual Staffing Solutions powered by the best BPO employees in the world – the Filipinos.

Phoenix’s services include the following: 


Certified Medical Scribe 

Medical Transcriptionist 

Electronic Medical Records 

Remote Patient Care Monitoring Coordinator 

Front Office: 

Healthcare Customer Service 

Patient Services Specialist 

Back Office: 

Medical Billing and Collection 

Medical Insurance Collection Specialist 

Credential Specialist 

Phoenix Virtual Solutions is also now offering “Phoenix Health (PH),” a Remote Patient  Monitoring Services Solution for Chronic Disease Management, as it takes a share of this  Remote Patient Monitoring System Market valued at 1.5 billion dollars in 2022. 

Phoenix Virtual Solutions is a proud member of various organizations in the US and Philippines, such as the Fil-Am Chamber of Greater Los Angeles; Orange Chamber of  Commerce in Orange, California; the American Chamber of Commerce of the Philippines  (AMCHAM); British Chamber of Commerce of the Philippines; Healthcare Information  Management Association of the Philippines (HIMAP) and IT and Business Process  Association of the Philippines (IBPAP). Ms. Rebong also partnered with the Philippine  Department of Information and Communications Technology (DICT) to advance medical assisting skills and open future employment opportunities for recent college graduates in the Philippines. 

Mel Rebong also participated in the Annual Conference and Exhibition of the Healthcare  Information and Management Society (HIMSS 2022) last March 14-18, 2022, in Orlando, Florida.  

In her recent visit to the Philippines, Miss Rebong met with the United Kingdom’s  Ambassador to the Philippines, Laure Beaufils, in an event organized by the British Chamber thru its Executive Director Chris Nelson as Phoenix Virtual Solutions also explores options for expanding its business in the UK.  

The Philippines is in the spotlight in Global Healthcare Solutions thru Phoenix Virtual Solutions and its visionary CEO, Mel Rebong.

Fil-Am reveals plan to expand service to the UK at Medical Leaders’ convention in the US

Phoenix Virtual Solutions to Showcase Expertise and Innovation at
MGMA’s 2022 Medical Practice Excellence: Leaders Conference

Phoenix Virtual Solutions will be exhibitors at the MPE Leaders Conference and will be featured as a Content Spotlight Session Presenter providing medical practice management professionals with actionable learnings during a time of rapid industry change.

Orange, California August 12, 2022 – Phoenix Virtual Solutions is pleased to announce its participation in the Medical Group Management Association (MGMA) 2022 Medical Practice Excellence: Leaders Conference October 9-12, 2022, taking place in Boston, Massachusetts, at Booth #106, and via Digital Experience (DX), on November 10, 2022. This will provide attendees an opportunity to reconnect with peers to solve some of the biggest challenges medical practices face every day, such as improving patient outcomes, minimizing inefficiencies, building winning teams, and optimizing revenue cycles. We will be meeting in person in October. Attendees of our Content Spotlight Session, Operations Efficiency: How Medical Practices Stay Lean on Labor Cost, on Sunday, October 9, 2022, from 6:15pm-6:45 pm EST, will also have the opportunity to join us virtually for the Digital Experience (DX) on November 10, 2022, 11:00am-11:30am EST.

Throughout the 4-day in person conference in October and the 2-day virtual Digital Experience (DX) sessions in November, Phoenix Virtual Solutions will be showcasing all available virtual offshore staffing services and demonstration of how to include operations efficiency with the help of Virtual Assistants. Phoenix Virtual Solutions’ Content Spotlight Session, Operations Efficiency: How Medical Practices Stay Lean on Labor Cost, on Sunday, October 9, 2022 will provide session attendees a knowledge of:

1. How offshore virtual staffing works
2. How to Get Started on Hiring a Virtual Staff
3. Identify ways operational efficiency can be gained

“We are most excited to be a part of the MPE Leaders Conference to be engaging with healthcare decision makers, understanding current staffing pain points and to help collaborate on solutions.”

– Mel Rebong, CEO, Phoenix Virtual Solutions

The theme of the MGMA Medical Practice Excellence: Leaders Conference is Reaching New Horizons. The conference will bring healthcare professionals together to choose the educational path that fits their day-to-day roles and responsibilities, and offers attendees access to the latest healthcare operations, patient care, leadership, and financial education topics. The sessions this year will emphasize interactive elements and allow attendees access to 70 sessions, 120 speakers and opportunities to network with 2,500+ peers in a state-of-the-art in person experience.

For more information about Phoenix Virtual Solutions, visit and follow us on Facebook, Instagram and LinkedIn.

Healthcare professionals can register here while information on speakers, session details and schedule for the conference can be found here. Join the conversation on social media by following MGMA on Facebook, Twitter and LinkedIn.

About Phoenix Virtual Solutions
Phoenix Virtual Solutions is backed by founders deeply rooted in the US Healthcare industry with 75 years of combined experience. We bring to the table first-hand knowledge of trusted healthcare practices and top-notch business process management. Our BPO offshore operations consist of dedicated virtual staff located in the Philippines. To learn more, go to: or follow us on Facebook, Instagram and LinkedIn.

About MGMA
Founded in 1926, the Medical Group Management Association (MGMA) is the nation’s largest association focused on the business of medical practice management. MGMA consists of 15,000 group medical practices ranging from small private medical practices to large national health systems representing more than 350,000 physicians. MGMA helps nearly 60,000 medical practice leaders and the healthcare community solve the business challenges of running practices so that they can focus on providing outstanding patient care. Specifically, MGMA helps its members innovate and improve profitability and financial sustainability, and it provides the gold standard on industry benchmarks such as physician compensation. The association also advocates extensively on its members’ behalf on national regulatory and policy issues. To learn more, go to or follow us on LinkedIn, Twitter and Facebook.

Media Contacts:
Brand Contact: Melinda Leekin
Name: Melinda Leekin
Phone: (714) 294-2177

When we are no longer able to change a situation,
We are challenged to change ourselves"

– Viktor Frank (1905-1997)
Psychiatrist and Holocaust survivor.

Thriving Through The Pandemic


How have you been adapting to the new normal?

We have now come to that time when technology allows people to connect anytime, anywhere and with anyone in every corner of the world. This has changed the way people work and enhanced means of communication and collaboration between business colleagues and employees scattered across time zones and spanning continents. Working remotely lets you achieve that much needed balance between work and living life. Find out how Phoenix Virtual Solutions can do it all for you with our cost-efficient virtual management tools and secrets.

What's new?

Use Telehealth and Virtual Healthcare Services to Reduce Patient No-Show Rates

With increased patient no-show rates in healthcare, the impact of these on a medical practitioner is quite negative. It prevents patients from receiving enough care and decreases the revenue of healthcare professionals. Across the US healthcare system, patient no-show rates vary from 5.5% to 50%. 



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