Phoenix Virtual Solutions
Customer Support - Phoenix Virtual Solutions

Customer Service

Optimize cost without jeopardizing customer experience. Phoenix Virtual Solutions will find you a dedicated workforce to ace your customer gratification.

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Healthcare Customer Service

Outsourcing Business Process Customer Service

If you have a growing business, whether starting out or an established company, and want to improve your support coverage but don’t have the tools and needed support, by outsourcing customer service, you are not only adding flexibility to your duties but also ensuring you are maintaining that quality of customer service all customers deserve.

With Phoenix Virtual Solutions’ adaptable workforce, we can personalize our services like data entry, medical billing and collections, back-office & support, customer service, and accounting & bookkeeping to your business needs. As you thread on bringing more revenue to the table, Phoenix Virtual Solutions on the other hand will ensure your existing clients receive exceptional service.

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Customer-Services-Phoenix Virtual Solution

At Phoenix Virtual Solutions, we are the best partner of healthcare providers in building an excellent team of virtual assistants who are college-educated, experienced, and committed to excellent service.  We drive your labor cost down significantly.  We also have a flexible business model that allows scalability on demand.

Transform your practice and streamline your healthcare processes by making Phoenix Virtual Solutions part of your workflow.

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ADMINISTRATIVE TASKS​

Administrative Tasks

Get more work done and worry less. We take care of everything for you including medical record management, data entry, and patient care coordination.

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Testimonial

The Phoenix Virtual Solutions team has 75 years of combined experience in the healthcare industry.  We bring to the table our first-hand knowledge of healthcare processes and best practices.

See how our company has helped other healthcare providers and facilities.

What Our Clients Say About Our Healthcare Outsourcing Services:

5 star review | Phoenix virtual solutions
"It has been a pleasure working with Phoenix these past few months. l greatly appreciate all of the Input and assistance you have provided, We transitioned from a previous agency to Phoenix early 2021 and the transition was extremely smooth with no hiccups. Just recently, there were some work ethic concerns with one of the members from my data entry team, You, along with Phoenix, handled the situation in a very professional manner and kept me up to date on the appropriate courses of action that were taken. Again, thank you for all of the support!"
Juan VegaLos Angeles based Genetic Testing Company
"I have been in the healthcare industry for over 30 years, in that time, I have had an opportunity to work with several off-shore companies in India and the Philippines. I have to say that Phoenix Virtual Solutions has been the best by far. Daily operations is seamless, Their staff is intelligent, has great communication skills, and is results-oriented. We are able to build our own teams and have direct communications with staff daily. Management at Phoenix is responsive to our needs. I highly recommend Phoenix Virtual Solutions to providers and healthcare facilities in need of back office support. "
Esperanza GemberlingLos Angeles based Genetic Testing Company
"Phoenix provided my team an excellent project manager that helped design an efficient process flow and identified potential project risks. The outcome of the project was so successful and was completed ahead of the deadline and way below budget. I highly recommend Phoenix Virtual Solutions when you need outstanding staffing resources."
Tony Q., CPA
“Phoenix Virtual Solutions works really well when it comes to projects and implementation. They are truly caring and responsive to what you need and what activities need to be done. Critical thinkers, problem solvers, and very devoted to work. I am filled with gratitude for working with them. We have a good experience with Phoenix as well when it comes to their sales-related inquiries and concerns. They are responsive and will let you know if their concerns/inquiries are solved. “
Jeonsoft Support
"The team was absolutely amazing! They were organized, well put together, and asked all the right questions to make sure my website came out exactly the way I wanted it. I trusted them with my vision and they did not fail to deliver a finished product that brought my vision to life!"
David A QuinteroLMTLSS
The technical know-how, responsiveness, and professionalism of the staff are excellent. The person I worked with is very friendly and easy to deal with despite the challenge of communicating across time zones. I represent a growing nonprofit organization in California, USA and we got a lot of bang for our buck. We have a lot of future projects and Phoenix Virtual Solutions is our go-to guy now from this point forward. We can't say enough good things about this wonderful company.
Ike QuiaoitSJFM
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